Support Center

We're here to help you with any questions or issues you might have.

Support Tiers

Different account levels provide different support options.

Premium Users

  • Priority support in dashboard
  • Dedicated email support
  • Response within 4 business hours
  • Phone/Video call support available

Access premium support directly through your dashboard for fastest response.

Pro Users

  • Email support
  • Response within 24 business hours
  • Access to all documentation
  • No phone support

Access support through your dashboard for assistance with your account.

Free Users

  • Access to documentation
  • Community forums
  • No email support
  • No phone support

Free users can access our documentation and community resources.

Contact Emails

General Support:

support@ezy.pt

For general inquiries

Billing Questions:

billing@ezy.pt

For subscription and payment inquiries

Legal Inquiries:

legal@ezy.pt

For legal and compliance questions

Upgrade for Better Support

Need more comprehensive support? Upgrade your account to access additional support options and faster response times.